Job Details
Requirements
The customer service and sales manager is responsible for creating a welcoming atmosphere for all customers. They provide excellent customer service and assist customers with any inquiries they may have. Additionally, the customer service and sales manager keeps the storefront clean and orderly to maximize foot traffic and sales. Leading a team of sales associates is also a large part of the customer service and sales manager’s job
- Lead a team of sales associates
- Provide quality customer service
- Create and coordinate sales associates’ schedules
- Facilitate tasks for the sales associates
- Keep the store looking clean and organized
- Handle cash and card transactions
- Do customer returns and exchanges following the company’s return policy
Responsibilities
The customer service and sales manager is responsible for creating a welcoming atmosphere for all customers. They provide excellent customer service and assist customers with any inquiries they may have. Additionally, the customer service and sales manager keeps the storefront clean and orderly to maximize foot traffic and sales. Leading a team of sales associates is also a large part of the customer service and sales manager’s job
- High school diploma or GED
- Provide quality customer service
- Create and coordinate sales associates’ schedules
- Facilitate tasks for the sales associates
- Keep the store looking clean and organized
- Handle cash and card transactions
- Do customer returns and exchanges following the company’s return policy